Very rude Manager, Its sad that they do not know how to treat their customers with respect. The man does not know how to handle simple situations and or conflicts with his customers. If I was the owner I would be worried about losing customers due to such behaviors such as yelling, and hanging up on customers that only called to check a status of an order. Whats even worse is when stories are made up about bad weather, flooded streets, and no power when the customer literally lived behind the store. Seriously? Luckily Our area NEVER suffered non of the above claims this manager had the nerve to state, simply because they have no customer service skills.
Ordering online was easy. Received an email with an estimated delivery time of about an hour (reasonable for the area). Order was delivered within the hour time frame I was told it would be. The delivery person was very friendly. The food is still hot and was very good quality. Would definitely order again.
They use better ingredients than most other famous chains. This location has friendly and professional staff.
** Their pizza might be delicious but I would rather have outstanding service than to continue ordering from here just because of good tasting pizza, I will take my money elsewhere...were it is appreciated.
This place will inevitably mess up your order. Order your pizza well done...they'll ignore that and you'll get it nice and doughy. Order BBQ chicken wings...they'll give you plain chicken tenders. Order pepperoni on half, pepperoni and sausage on the other half....they'll give you pepperoni and sausage on everything. Lived near the bailey's crossroads location for 3 years and i can't remember a time where they got everything right. I used to laugh every time I heard my roommate say "maaann, they screwed it up aggaainn!" For some reason he kept ordering even though they consistently didn't care enough about his business to listen to him on the phone. The pizza is good but unless you want just a regular plain cheese don't bother because they'll make a mistake. Also their cookies are like hard bricks.
The best pizza ever. I loved that they have a halal selection. I recommend the halal pepperoni pizza. I love the owner of the store he is so nice and he gave me a great deal for ordering the first time! Thanks you!
Vocelli Pizza is a US Meal Delivery based in Falls Church, District Of Columbia. Vocelli Pizza is located at 5505 Leesburg Pike, Falls Church, VA 22041, USA.
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